1-800-387-4081
SHIPPING COSTS & CLAIMS:
LED World INC. uses the following shipping companies to ship your purchased items; UPS and FedEx* along with other trucking carriers unless otherwise noted in writing. Shipping costs are extra and damage during shipping is not covered under the limited warranty. All claims for merchandise: delayed, lost or damaged in transit, are the responsibility of the consignee. All merchandise is carefully inspected before packing and is packed in an approved manner when it leaves the facility or factory. When accepting shipments, any missing cartons or visible damage must be noted on the receiving ticket before signing. Please contact us within one business day if there are any issues with the product or delivery. Any claims for concealed damage must be filed with the delivering carrier. Failure to properly file claims may mean refusal of the claim and subsequent loss to the consignee. We are not responsible for shipping delays caused by: carrier, weather, governments or acts of God. Shipping terms are FOB Calgary, AB or third party.
Refused orders are subject to 50% restocking fee.
WHEN DO WE SHIP?
All items that are in stock (complete order) will ship the within 1-2 business day. If a item is out of stock, we will notify the purchaser and ship as soon it is back in stock.
If you wish to ship outside of our area, (Canada) customs clearance is the responsibility of the purchaser and or agent of the company or organization. Purchaser is responsible for all applicable taxes, duties, tariffs and any other applicable customs charges of fees associated thereof.
SHIPPING TIMES:
We are not responsible for shipping delays caused by: carrier, weather, governments or acts of God. If you require a exact shipping date, we will quote you the extra charges to get your shipment by the required date. This must be in writing indicated on our quotation sheet, otherwise all shipment ship by standard ground or truck service. Please allow approximately 2 to 7 business days for a shipment to arrive. In the case of a shipment being delayed because of the shipping company, we may, at our option, refund the shipping costs only. This is only for guaranteed shipping times that have been provided by the carrier with respect to their conditions of refunds. We reserve the right to ship to billing address at our discretion. We do not ship to Post Office Boxes.
CREDIT CARD PURCHASES
Note that all prices noted on our web page have been discounted to the lowest price. The maximum allow sale by credit card is $2,000.00 for payment by credit card. Any charges of tax is the responsibility of the of the purchaser and charges will be charged to credit card upon receipt of bill from other parties.
OUR OFFICE LOCATION
LED WORLD INC.
#130 10615 48 ST S.E.
CALGARY, AB T2C 2B7 Canada